It is great to know that I can always count on Harold’s to assess my vehicles correctly and repair and maintain as required.
Brought my vehicle since dealership couldn’t find/narrow it down then the issue happened again. Ken took quite a bit of notes when I told him what happened, gave me an ETA + Diagnosis charge estimate as well. Then Harold’s found the issue and fixed as promised. Another issue that I was concerned with couldn’t be replicated, so it was fine. The kindness and even finding potential issues to warn the customer, indicates the work value of the shop. Thank you.
Wowzersssssssss 5/5!!! Super satisfied with the service at Harold’s Auto Service. I will most definitely be back for future vehicle servicing. Staff are super friendly! Thanks for the awesome service!
When I had the issues with my battery, Harold’s checked it out and found it was something else. They called me first before any work was done which I appreciated. The work was completed as was needed and my car is now working well so I do not worry that it will not start in the cold weather.
Harold’s Auto employees are very friendly, accommodating and helpful for the customers that they serve. (Travel circumstance meant that) I had to leave my vehicle for a while….they did not hassle or pressure me at all.
Service excellent as always…Today I had needed the windshield washer fluid topped up, Kirk got right to it. Thank you.
I always appreciate your service and your friendliness. As a widow and a senior I’m grateful knowing that I can feel comfortable coming in whether it’s just for an oil change or any concern I might have. Thank you so much.
As always the service and quality was excellent. The staff was very receptive and friendly, and always make you feel welcomed like family. Thank you so much.
Just feel totally comfortable in taking my car there. Staff are awesome!
Have had a great experience with Harold’s. Front end staff are very knowledgeable and courteous. Very friendly. Update you on parts ordered and progress of parts ordered. Staff is honest, and obtains permission before ordering parts. They go the extra mile to locate needed parts, to properly fix the problem. Seemed a little unorganized when it came to the shuttle service, had I had to be to work at a certain time I would have been late which would not have gone over very well with management, but shuttle driver was excellent, very knowledgeable of route to best maximize delivery and location of clients. Very friendly, and I would recommend Harold’s to everyone. (Now if only I could win that free oil change with the secret question).